Items are determined unreturnable if:
- tags are removed
- items are soiled, damaged, washed, or worn by the customer
If you would like to return or exchange an item, first email firstname.lastname@example.org for a Return number. Items must be returned within 14 days of purchase. Returns must be sent to the return Bucaleany address. Include your receipt and your contact info. For your contact info, include your name, address, phone # and e-mail. This information will allow us to contact you about your order if necessary.
Items may be returned for credit towards another item or purchase only.
Bucaleany, Inc. is not responsible for, and does not reimburse additional costs of shipping when returning or exchanging items.
Please include US$5 for domestic returns and US$10 for international returns.